Terms & Conditions
Effective Date: 25 February 2026
1. Agreement to Terms
These Terms and Conditions ('Terms') constitute a legally binding agreement between you ('User', 'you', 'your') and Hextech Digital Technologies LLC, registered at AL Goze First, LEADER BUILDING, Office 102, Dubai, UAE, operating the Trade checx platform ('Trade checx', 'Company', 'we', 'us', 'our').
By registering for, accessing, or using any part of the Trade checx platform or services, you confirm that you are at least 18 years of age, have the legal capacity to enter into this agreement, and have read, understood, and agreed to be bound by these Terms in their entirety.
If you are accessing Trade checx on behalf of a company, organisation, or other legal entity, you represent that you have the authority to bind that entity to these Terms.
We reserve the right to modify these Terms at any time. Changes will be communicated with at least 14 days' notice. Continued use of the platform after the effective date of changes constitutes acceptance.
2. Description of Services
Trade checx provides a MetaTrader 4 (MT4) and MetaTrader 5 (MT5) account management and risk automation platform. Core services include:
- Trade Journal: Aggregation and visualisation of your historical and live trading data, statistics, and performance analytics across connected MT4/MT5 accounts.
- Risk Control Engine: Automated enforcement of user-defined risk parameters, including:
- Total Profit Target — automatic squaring-off of all open positions upon reaching a user-defined profit threshold
- Total Loss Limit — automatic squaring-off of all open positions upon reaching a user-defined loss threshold
- Maximum Trades Per Day — lockdown of account to prevent new trade placement once the daily trade count limit is reached
- Maximum Daily Loss — immediate squaring-off of all open positions and account lockdown upon reaching the user-defined maximum daily loss threshold
CRITICAL NOTICE: Trade checx is a risk management automation tool ONLY. We do NOT provide financial advice, investment recommendations, trading signals, or portfolio management services. All risk parameters are set entirely by you. All trading decisions and their outcomes are your sole responsibility. Nothing on the Trade checx platform constitutes financial or investment advice.
3. Eligibility
You may only use Trade checx if you:
- Are 18 years of age or older
- Are not located in a jurisdiction where use of such services is prohibited by law
- Are not subject to any sanctions, restrictions, or prohibitions under UAE, UN, EU, UK, or US sanctions regimes
- Have a valid, active MT4/MT5 trading account with a licensed broker
- Are using the platform for lawful purposes only
It is your responsibility to ensure that use of Trade checx complies with all laws and regulations applicable in your jurisdiction. We make no representation that the platform is appropriate or available for use in all locations.
4. Account Registration & KYC
To access Trade checx services, you must register an account and complete our identity verification (KYC) process. You agree to:
- Provide accurate, complete, and truthful information during registration
- Submit valid identity documentation upon request
- Keep your account credentials confidential and not share them with third parties
- Notify us immediately at support@tradechecx.com of any unauthorised access to your account
- Maintain the accuracy of your account information and update it as necessary
We reserve the right to suspend or terminate accounts where false, incomplete, or misleading information is provided, or where KYC cannot be satisfactorily completed.
5. MT4/MT5 Account Connection & Authorised Actions
By connecting your MT4/MT5 trading account(s) to Trade checx, you expressly authorise us to:
- Access your trading account data via API for the purpose of displaying your trade journal and analytics
- Monitor your account in real-time to detect when your configured risk parameters are triggered
- Execute automated actions on your account, including: closing (squaring off) open positions, preventing placement of new orders, and placing the account in temporary lockdown — in each case solely as a direct result of your configured risk parameters being reached
You acknowledge and agree that:
- All automated actions taken by Trade checx are executed strictly in accordance with parameters you have set — we do not take discretionary action
- Automated trade closures may result in realised losses or forfeiture of potential profits
- Market conditions, broker execution speeds, slippage, and technical factors may affect execution of automated actions
- Trade checx does not guarantee that all automated actions will execute at the exact price or time anticipated
- You are solely responsible for ensuring your configured parameters are appropriate for your trading strategy and risk tolerance
- Connecting your account credentials does not constitute any transfer of ownership or authorisation beyond what is described above
You may disconnect your MT4/MT5 account(s) at any time via your platform settings, which will immediately terminate our ability to perform automated actions on that account.
6. Prohibited Conduct
You agree not to use Trade checx to:
- Engage in money laundering, market manipulation, or any fraudulent financial activity
- Violate any applicable laws, regulations, or regulatory requirements
- Circumvent, disable, or interfere with security features of the platform
- Reverse-engineer, decompile, or attempt to extract source code of the platform
- Share your account with third parties or resell access to the platform without our written authorisation
- Transmit malware, viruses, or malicious code
- Harvest or collect data from other Users
- Impersonate any person or entity
- Engage in automated access to the platform beyond what is explicitly permitted by the API terms
Violation of any prohibited conduct may result in immediate account suspension or termination without refund, and may be reported to relevant authorities.
7. Subscriptions & Payment
Trade checx services are available on a subscription basis. By subscribing, you agree that:
- Subscription fees are charged in advance for the applicable billing period (monthly, multi-month, or annual, as selected)
- Fees are non-refundable except as expressly provided in our Refund Policy
- Subscriptions auto-renew at the end of each billing period unless cancelled before the renewal date
- If you upgrade to a higher plan or larger account package, the upgrade fee is charged immediately; your current plan remains active until the end of its billing period, after which the upgraded plan activates
- If you downgrade, you keep your current entitlements until the end of the current billing period; the lower plan and pricing take effect from the next cycle, and no refund is issued for fees already paid
- Once you have upgraded (or have a pending upgrade), you cannot downgrade that change; you may only cancel (delete) the subscription, which ends after the applicable paid period with no refund of fees already paid
- You are responsible for all applicable taxes on subscription fees in your jurisdiction
- We reserve the right to modify subscription pricing with a minimum of 30 days' advance notice
- Failure to pay may result in suspension or termination of your account
Payment is processed by our authorised third-party payment processors (including Stripe). We do not store your full payment card details. By providing payment information, you authorise us to charge the applicable fees. Full details of upgrades, downgrades, cancellation, and refunds are set out in our Refund Policy.
8. Intellectual Property
All content, software, algorithms, interfaces, designs, data models, logos, and materials comprising the Trade checx platform ('Intellectual Property') are owned by or licensed to Hextech Digital Technologies LLC and are protected by applicable intellectual property laws worldwide.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Trade checx platform solely for your personal or internal business risk management purposes in accordance with these Terms. This licence does not include any right to:
- Copy, modify, or distribute any part of the platform
- Create derivative works based on the platform or its content
- Use our trademarks, logos, or brand elements without prior written consent
- Sub-license or resell access to the platform
9. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Trade checx IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED, ERROR-FREE OPERATION.
We do not warrant that:
- The platform will be available at all times or free from errors, interruptions, or technical failures
- Automated risk management actions will execute instantaneously or at exact intended price levels
- Trade journal data and analytics will be accurate at all times or free from data latency
- Use of the platform will result in profitable trading outcomes
Some jurisdictions do not allow exclusion of implied warranties. In such jurisdictions, our warranties are limited to the minimum scope permitted by law.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Hextech Digital Technologies LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR:
- Any trading losses, including losses resulting from automated actions executing (or failing to execute) at unintended prices due to slippage, market volatility, broker delays, or technical failures
- Loss of profits, revenue, data, goodwill, or business opportunity
- Indirect, incidental, special, consequential, or punitive damages
- Losses arising from your failure to configure risk parameters appropriately
- Losses arising from broker-side technical failures, API outages, or connectivity issues beyond our control
- Losses arising from unauthorised access to your account where you have not maintained the security of your credentials
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE USE OF Trade checx SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) under which liability is asserted. Some jurisdictions do not permit limitation of liability for certain types of damage; in such cases, liability is limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Hextech Digital Technologies LLC and its directors, officers, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to: (i) your use or misuse of the platform; (ii) your violation of these Terms; (iii) your violation of any applicable law or third-party rights; (iv) any trading losses or broker disputes arising from your use of the risk management features.
12. Third-Party Services & Brokers
Trade checx connects to MT4/MT5 platforms maintained by independent third-party brokers. We are not affiliated with, endorsed by, or responsible for any broker, trading platform provider, or MetaTrader software licensor.
Your relationship with your broker is governed by your agreement with that broker. Any disputes with your broker must be resolved directly with them. We are not liable for broker-side failures, outages, execution issues, or policy changes that affect the operation of Trade checx's automated features.
13. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, with specific reference to the laws applicable in the Emirate of Dubai.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Trade checx services, the parties agree to first attempt resolution through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the rules of the Dubai International Arbitration Centre, or such other arbitration body as mutually agreed, conducted in English and seated in Dubai, UAE.
Notwithstanding the above, we reserve the right to seek injunctive or other equitable relief in any competent court to prevent unauthorised use of our intellectual property or breach of confidentiality obligations.
Users in the EU/EEA may also avail themselves of Online Dispute Resolution via the European Commission's ODR platform where applicable.
14. Termination
Either party may terminate the User's account and access to Trade checx at any time. We may suspend or terminate your account immediately, without prior notice or liability, if:
- You breach any provision of these Terms
- You engage in fraudulent, illegal, or abusive conduct
- Required by applicable law or regulatory authority
- Your subscription payment fails and is not resolved within 7 days of notice
Upon termination, your right to access the platform ceases immediately. All provisions of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) shall survive.
15. Force Majeure
We shall not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from causes beyond our reasonable control, including but not limited to: acts of God, war, terrorism, pandemics, government actions, power outages, internet infrastructure failures, cyberattacks, natural disasters, or acts of third parties (including broker outages or MetaTrader platform failures).
16. Severability & Entire Agreement
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, without affecting the validity of the remaining provisions.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Hextech Digital Technologies LLC with respect to Trade checx and supersede all prior agreements, representations, and understandings.
17. Contact
Company: Hextech Digital Technologies LLC (Trade checx)
Address: AL Goze First, LEADER BUILDING, Office 102, Dubai, UAE
Email: legal@tradechecx.com
Support: support@tradechecx.com